Enchanted Airlie

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A HOLIDAY TRADITION

Since 2005, guests have visited Airlie Gardens to take in the sparkling sights and festive sounds of the holiday season. Enjoy a self-guided walk through holiday lights & music. Tickets must be purchased in advance, as dates and times will sell out.

2024 EVENT DATES & TIMES

Dates | Friday, November 29th – Saturday, December 21st

Reservation Times (per evening) | 5:30-6:30pm, 6:30-7:30pm, 7:30-8:30pm and 8:30-9:30pm

DID YOU KNOW?

We know that Enchanted Airlie is a beloved holiday tradition and one of the hottest tickets in town, but we aren’t just pretty lights!   Enchanted Airlie is our largest fundraiser of the year and supports important projects in the gardens. Did you know that those lights have helped fund our stormwater master plan and the continued implementation of the plan?  Airlie is a beautiful, historic garden, but it also serves as the last point of filtration for the Bradley Creek watershed.   When the gardens were first purchased, one of the main drivers was improving water quality in Bradley Creek and that remains a priority. Development in the past 10 years has greatly impacted our gardens. We know that 2024 will be an important year as we focus once again on the best way to handle the millions of gallons of stormwater that enter the gardens.

TICKETING

Azalea, Magnolia & Camellia Member Pre-Sale | 2nd Wednesday in October at 9am

Family & Individual Member Pre-Sale | 3rd Wednesday in October at 9am

Members may only reserve their membership benefit ticket(s) during the pre-sale.  Members may purchase additional tickets when they go on sale to the public.  

General Public Tickets On Sale | 4th Wednesday in October at 9am

Tickets must be purchased in advance, as dates sell out quickly. Tickets may be purchased online or onsite. All ticket options include onsite parking and entry for all passengers. You will only need to purchase one CARLOAD or XL VAN TICKET per vehicle. No walk-ins or bicycles are permitted.

CARLOAD TICKET $TBD* | Car, Standard Truck, SUV & Mini-Van. Vehicle must fit in a standard parking spot. 

 XL VAN TICKET $TBD* | Up to 11-Passenger or Conversion Vans

GROUP TICKETS $TBD* | 12+ Passengers in one vehicle.  Requires special reservation & space is limited – Click here to complete the group reservation request form

We are unable to accommodate coach or school buses for this event.

Refunds & Ticket Exchanges | Airlie Gardens does not process refunds or ticket exchanges.  You may request a refund or ticket exchange through etix by completing the online form.  Requests will be approved based on ticket availability.  Refunds or exchanges will not be approved after your current ticket date and time.  Online ticket fees will not be refunded ($4.71 per ticket).

*plus service fee

PURCHASE TICKETS

AIRLIE MEMBER TICKETING

Member tickets must be reserved in advance, as dates and times sell out quickly. Once the event is Sold Out, member tickets will no longer be available and are not guaranteed. Tickets may be reserved online or onsite. We are unable to reserve tickets over the phone.

*Membership must be active by October 1st to participate in the member pre-sales.  If your membership is not active on October 1st, you must wait until the public on sale date to reserve tickets.   

2024 TICKETING INFORMATION

Beginning in 2024, member pre-sale and general public on-sale dates will be as follows each year:

Azalea, Magnolia & Camellia Member Pre-Sale | 2nd Wednesday in October at 9am

Family & Individual Member Pre-Sale | 3rd Wednesday in October at 9am

General Public Tickets On Sale | 4th Wednesday in October at 9am

IMPORTANT! | Your Membership ID number is required to reserve member discounted Enchanted Airlie tickets. Do NOT include a dash when entering your ID. Example: 810017687

*Members may only reserve their membership benefit ticket(s) during the member pre-sales.  Any additional ticket purchases must wait until tickets go on sale to the general public.  This policy ensures that all of our members have the opportunity to reserve their membership benefit ticket(s).

Enchanted Airlie FAQs

Email airlieinfo@nhcgov.com or Call 910-798-7700 if you have a question not answered below

All Tickets must be purchased in advance and will sell out. All ticketing will be done ONLINE or ONSITE. There will be no tickets reserved or sold by phone or at the gate.

Azalea, Magnolia & Camellia Member Pre-Sale | 2nd Wednesday in October at 9am (membership must be active by October 1st to participate)

Family & Individual Member Pre-Sale | 3rd Wednesday in October at 9am (membership must be active by October 1st to participate)

General Public Tickets On Sale | 4th Wednesday in October at 9am

Members may purchase additional carload tickets when tickets go on sale to the general public on the 4th Wednesday in October at 9AM.  Members may only reserve/purchase their member benefit ticket(s) during the pre-sale.

NO. Once the event is sold out to the public, tickets are also sold out to members. Member tickets must be reserved in advance and are NOT guaranteed.

Tickets are sold by vehicle and includes onsite parking & admission for everyone in your vehicle. You will only need to purchase one carload or XL Van pass per vehicle. All parking is onsite- no walk-ins or bicycles are permitted.

$TBD Carload Ticket*  Car, Standard Truck, SUV & Mini Van– Ticket includes onsite parking and admission for all passengers in your vehicle.  All guests must arrive in the same vehicle.

$TBD XL Van Ticket*  12-15 Passenger Van or Sprinter Van-  Ticket includes onsite parking and admission for all passengers.  All guests must arrive in the same vehicle.

$TBD Large Vehicles  Limo or Mini-Bus contact Airlie Gardens for special reservations:  910-798-7700 airlieinfo@nhcgov.com.

*Plus service fee

 

Yes, tickets are limited to (2) tickets per transaction.

No – we do not keep a wait list for Enchanted Airlie once dates and times are sold out. Any open tickets will show up as available for purchase on our ticketing page. This includes any refunded or returned tickets. Anyone interested can check the ticket page for returned tickets.

To ensure parking is available for all guests, you must adhere to your ticket date and time. If you choose to arrive early, we can not guarantee admission or parking will be available until your reserved ticket time. Guests must leave by the ending time on their ticket. Any guests staying past the time indicated on their tickets may be subject to an additional ticketing fee.

5:30pm ticket holders may arrive no earlier than 5:15pm & no later than 6pm. You must exit by 6:30pm

6:30pm ticket holders may arrive no earlier than 6:15pm & no later than 7pm. You must exit by 7:30pm.

7:30pm ticket holders may arrive no earlier than 7:15pm & no later than 8pm. You must exit by 8:30pm.

8:30pm ticket holders may arrive no earlier than 8:15pm & no later than 9pm. You must exit by 9:30pm.

NO, Santa Claus will no longer be a part of Enchanted Airlie.

Select snacks and beverages will be available for purchase during Enchanted Airlie 2024 from David’s Deli, Noni Bacca Winery and Mad Mole Brewing.

The tour is wheelchair, walker & stroller accessible. Please note, the tour is a 1/2 mile. Wheelchairs are available for check out on a first come, first serve basis. There is no charge to check out a wheelchair; however, you will be asked to leave an ID. We do not run visitor trams for Enchanted Airlie.

Rain Policy: Enchanted Airlie is a rain or shine event. If you choose not to attend on your designated date and time you will forfeit your ticket.

Cancellation Policy: it is extremely unlikely that we would ever cancel an event, however, we reserve the right to cancel if the weather presents severe or dangerous conditions to guests. Heavy rain and cold temperatures would NOT be cause for cancellation. Cancellation decisions will typically not be made until the day of the event by 4pm. If we have not cancelled the event and you chose not to attend on your designated date and time, then you will forfeit your ticket. In the event of a cancellation, we will email all ticketed guests, as well as, post to our website, facebook, twitter and edit our outgoing voicemail message. If you do not see an obvious cancellation post on any of these avenues then we have NOT canceled. All event dates are final and we will not reschedule canceled dates.

Exchanges & refund requests are not guaranteed and cannot be made after the ticket date has past. Refund & exchange requests must be made 24-hours in advance of your scheduled date. No exchange requests will be honored once sold out. Please read below for REFUND policy.

  • Purchased ticket refund requests- Please CLICK HERE to fill out form or call 1-800-514-3849. Refund & exchange requests must be submitted at least 24hrs prior to your show time and online ticket fees will not be refunded ($4.71 per ticket).

Exchange date & refund requests are not guaranteed and cannot be made after the ticket time & date have past.  Exchange & refund requests must be submitted at least 24hrs prior to your show time and are subject to a $5 exchange/refund fee. If you choose not to attend on your specified date and time, you will forfeit your ticket.

  • Purchased tickets exchange & refund requests – Please CLICK HERE to fill out form or call 1-800-514-3849
  • Online ticket fees will not be refunded ($4.71 per ticket).

Only service animals are permitted.  Pets are prohibited.